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National - Future Proofing HR: Digital Readiness for Today and Tomorrow

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Guest Speakers:

Jamy Conrad

Jamy Conrad is the VP of People & HR at TrustRadius, where she leads HR initiatives that align with business strategy, fostering a culture of trust and growth. With over 15 years of HR experience and SHRM-SCP certification, she is an expert in People Ops and HR technology.

As an advisor with PeopleTech Partners, Tag4HR, and ChangeEngine, Jamy provides strategic insights on leveraging tech to enhance employee experiences. Her leadership in HR technology and commitment to improving workplace culture make her a respected voice in the field.

Mercedes Sullivan

Mercedes Sullivan is the VP, Storefront Architect for the People Team at TIAA, leading AI-enabled employee experiences. Previously, she was VP, Head of People Team PMO, overseeing HR productization and agile transformation.

Before TIAA, Mercedes led program delivery at Symphonic Strategies and was Head of Financial Services Custom Research at CEB (now Gartner), advising global financial institutions

A former national tennis champion from Mexico, and a top 30 world junior tennis player, Mercedes attended Boston College on a tennis scholarship and holds degrees in International Studies from Boston College and the University of Sydney.

Event Summary:

Join us for an insightful panel discussion with Mercedes Sullivan and Jamy Conrad, two trailblazers in HR and HR Tech, as they share their expertise on digital readiness in HR departments. This session will explore how HR leaders can navigate the evolving digital landscape to enhance operations, drive strategic initiatives, and create a workforce that's resilient and future-ready. Discover the practical steps, tools, and strategies that top organizations are implementing to stay ahead.

Discussion Objectives:

  • Define Digital Readiness in HR: Examine what digital readiness means for HR departments today, including key indicators and the role it plays in organizational success.
  • Identify Key Digital Challenges: Discuss common challenges that HR departments face in adopting digital tools and platforms, and explore ways to overcome these hurdles effectively.
  • Explore Real-World Examples: Mercedes and Jamy will share examples of successful digital transformations within their organizations, providing practical insights into what works and what doesn’t.
  • Discuss Tools and Technologies: Analyze current tools, technologies, and platforms available for HR digitalization, with a focus on what is most beneficial for different types and sizes of organizations.
  • Provide Actionable Takeaways: Equip attendees with concrete steps and strategies to assess their own digital readiness and start building a roadmap for successful digital transformation in HR.
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